Intro to Data Cloud: How to Navigate Data Ingestion and Identity Resolution Like a Genealogist
Everything old is new again. And also, everything new is rooted in history. One of Salesforce’s newer offerings is Data Cloud. This is a system for unifying information from a single organization’s multiple different Salesforce CRMs and other data sources, and consolidating the data so […]
How Nonprofits Can Benefit from Implementing a Customizable CRM
Last week, my 76-year-old mother stopped by the Altoona Staples store to ask if they had Rolodex cards in stock. She wanted to replace some of her cards that have gotten jumbled over time with corrected and crossed-out information. When she told this story to me, I wasn’t surprised to hear that the staff kindly explained that there weren’t any cards in stock. I was surprised that their fulfillment center still had the exact format she needed and were able to have a set delivered to her within a few days!